Mailable Orders
If an order weighs less then 1 kg then it will be sent by Royal Mail and you will
be charged only the applicable postage rate + a small postage and packing charge.
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Delivery charges
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spend £0 - £100
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spend £100+
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1-30kg
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30kg+
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Royal Mail 1st class |
£10.00
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£11.99
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FREE
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Economy (2-4 days) |
£8.50
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£10.50
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Delivery charges are calculated based on the total weight of your order, or, the total
volumetric weight in the case of an order consisting of bulky but lightweight items.
If the order totals more than 30kg in weight, or the item is bigger than 3 metres
in combined height and girth, then the delivery charge is capped at £11.99*
for 1st class delivery and £10.50* for the economy service. This means you
will not pay more than the capped rate no matter how much you order.
Spend over £100 and delivery is free.within the uk only
International carriage options please email us for quotation first
Orders received by 12.00pm will be despatched the same day provided that goods are
in stock. We will make every effort to contact you and notify you of
any delay in processing your order if an item is found not to be in stock. You
will receive email notification when your order is received and you will also be sent
notification when your goods are despatched with a scheduled delivery date.
Please note we use Parcelforce for all of our UK mainland deliveries. We
have tried many courier companies in our time and despite the occassional hiccup (they
are only human after all) we have found Parcelforce to be the most reliable nationwide
courier by far.
Royal Mail 1st class
The 1st class service is a one to two day service, meaning orders placed
before 12pm Monday to Thursday will be delivered within two days and orders placed
before 12pm on Friday will be delivered on the following Monday. Please note
that although this service is generally very reliable IS NOT GUARANTEED and no delivery
time is stipulated.
A signature may
be required as a proof of receipt of goods. We will accept special
instructions to leave with a neighbour if you think you might not be in.
Important
Please note some UK destinations are too remote to receive a next day service from
Parcelforce. Please check
here to see whether your postcode is able to receive next day deliveries before
placing an order and paying for this service.
Economy Service
Our 'Economy' service is delivery within 2-4 working days. A signature may
be required as a proof of receipt of goods.
**No deliveries will be made on Christmas Day, Boxing Day, New Years Day and
bank holidays.
Surcharges
Due to higher rates imposed by our carriers to access remote areas we apply a minimum
of £5.95 delivery surcharge on all deliveries to Highland areas and areas
not mainland UK - i.e. all offshore and islands. If you live in a remote
area then you will find the amended cost of delivery will be displayed at the point
of checkout before any payment is taken. If you are unsure whether you are subject
to this surcharge then please call us or consult the Parelforce website for the full
list of zone 2 and 3 exceptions.
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